When you log into the Webmail system you should log in with your full email address eg. email@example.com
Doing so will set your return address appropriately. If you log in with only your user name (the part before the @ symbol)
your return address will be @secure.fsr.com. You can permanently set the return address to your email address by clicking
on the Change Settings link on the left menu bar after you have logged in. Change Settings is directly under “Options”.
The preferences for your webmail account are set by the login that you use, meaning they will be different if you log in
with just the username (firststepcustomer) or the full email addresss (firstname.lastname@example.org). Preferences control
such things as your reply to address, colors and layouts that you may have selected and perhaps most importantly your address book.
First Step has left the login flexible so you can log in either way for your convenience. It is important to note however,
that you may or may not see what you are expecting based on how you have logged into the system. If you have any questions,
please don’t hesitate to contact our technical support department and they will be able to assist you.